Customers relashionship management
Today, CRM is an important leverage for your company to:
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Improve the service delivered to your customers
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Improve both your customers' satisfaction and your customer retention
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Identify and recognise your best customers
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Optimize the processes of your customer interactions, and thus reduce costs
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Capitalize on your customer knowledge
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Gain new customers.
However, CRM solutions prove often to be very expensive, and the actual Return On Investment can be rather disappointing.
Our professional team will guide you towards the solution corresponding to your real needs : configurable solutions, cloud service, or more customized solution if required.
As CRM integrator, AMIGOLOG is partner of the market leaders : ORACLE with its Siebel solution and SALESFORCE.